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HOW DO I
GET AN APPOINTMENT? |
GP and Practice
Nurse surgeries are by appointment,
and can be made in person or by
telephone. You can see us every
morning between 9.00 and 12.00am and
each evening between 2.00 and 6.00pm
(times vary daily according to GP or
Nurse).
We always see patients the same
day if necessary.
APPOINTMENTS
There are many conditions that can
be easily dealt with without making
you come up to the surgery and sit
in the waiting room for half an
hour! Examples include medication
reviews, discussions of blood tests
and simple conditions such as
urinary infections, sore throats and
gastroenteritis.
For more complicated problems it
often makes sense to arrange x-rays
or blood tests in advance of a
face-to-face appointment in the
surgery.
All patients with a new
medical problem will be dealt
with by an initial telephone
appointment with one of our doctors
or with Sister Beth Evans. They will
phone you back at a prearranged time
on the same day to discuss your
problem with you. If they can deal
with it safely and effectively then,
they will do so, otherwise they
will arrange a normal surgery
appointment for you as soon as
possible.
Requests for Home Visits will also
be booked from an initial telephone
appointment with a doctor, therefore
please ensure requests are made
before 10.30 am to allow time for
the doctor to ring back before going
out on visits.
It is important that enough time is allowed for your appointment. Some appointments need longer, for example 20 minutes should be allowed for a smear test. The amount of time routinely booked for appointments is
- 5 minutes for a telephone appointment
- 10 minutes for a face-to-face appointment
which is the standard national booking rate.
If you feel you will need more time with the doctor or nurse, please mention this to the receptionist when booking your appointment.
Our practice
nurses offer morning and evening
appointments daily in the treatment
room for dressings, ear syringing,
injections, blood tests, removal of
stitches, blood pressure checks etc.
When booking an appointment with the
nurse, if possible, please give the
reason for your visit – nurses
specialise in different areas and
the length of the appointment may
differ to make sure adequate time is
allowed.
Our Health Care Assistants
are qualified to take bloods, they
cannot give advice and have limited
time for each blood appointment. If
you have further health questions
please do not hesitate to discuss
them with a Practice Nurse or GP –
they will be more than happy to
help.
You are now able to book and cancel
telephone appointments with the doctor
online, using the surgery EMIS
medical system.
In order to use this system
you must have previously obtained
the necessary access codes. Please
click here for more
information.
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Online
appointments are for
one 5
minute telephone
consultation
with the doctor only and not
for face-to-face
appointments. The telephone
appointment time is
approximate - you will be
phoned as near to the time
as possible. |
ACCESS YOUR EMIS
ACCOUNT
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