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  LATEST NEWS  
 

Summer 2008

Online Services now available »

Automated Answering Phone Service »

Results of our Patient Survey »
 

 
 

 
 
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HOW DO I GET AN APPOINTMENT?

GP and Practice Nurse surgeries are by appointment, and can be made in person or by telephone. You can see us every morning between 9.00 and 12.00am and each evening between 2.00 and 6.00pm (times vary daily according to GP or Nurse).

We always see patients the same day if necessary.

Calls requesting a same day appointment will be triaged first by our Nurse Practitioner – she may be able to give you immediate help and advice over the telephone before seeing a Doctor.

Friday evening surgery is held by one doctor only and is reserved for same day cases only.

Our practice nurses offer morning and evening appointments daily in the treatment room for dressings, ear syringing, injections, blood tests, removal of stitches, blood pressure checks etc. When booking an appointment with the nurse, if possible, please give the reason for your visit – nurses specialise in different areas and the length of the appointment may differ to make sure adequate time is allowed.

Our Health Care Assistants are qualified to take bloods, they cannot give advice and have limited time for each blood appointment. If you have further health questions please do not hesitate to discuss them with a Practice Nurse or GP – they will be more than happy to help.

TELEPHONE CONSULTATIONS

The doctors also have bookable telephone appointments from 11.30am -11.50am whereby the GP will ring you. Please give the correct telephone number for the doctor to ring you at that time.

To book one of these slots please contact reception. The Doctor will ring you as near to the appointment time as possible.

For results of blood tests or other investigations please ring after 11.00am.
Please note, if your telephone number does not receive with-held numbers we will not be able to contact you by telephone.

Doctors and nurses can take telephone calls throughout the day when not seeing patients – our receptionists can advise you at the time you ring in.

ONLINE APPOINTMENTS

You are now able to book and cancel your appointment with the doctor online, using the surgery EMIS medical system.

In order to book appointments online you must have previously obtained the necessary access codes. Please click here for more information.

ACCESS YOUR EMIS ACCOUNT

Link to Emis Access online services Existing users access your account HERE
 
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Any advice on this website is for registered patients only and should not be used as a substitute for seeking advice from a GP.
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