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Accessing your
records via Emis Access
Last Autumn, the practice
commissioned a system to allow our
patients to contact the practice via
the NHS net. This allows:
- Booking of
some appointments
- Re-ordering
of medication(s)
- Sending
confidential notes to our team
We are pleased to
announce that our patients are now
also able to:
- Access their
full medical records via the
same link. This includes not
only details of all
consultations at the practice,
but also:
Scanned letters from the
hospital
Pathology and x ray results
Immunisation details
How the system
works
Written information and advice on
how to request this is available via
reception. However the basics are:
- You can only
have access to your own records,
and those of your dependent
children (under 14)
- You must be
over 14 to request internet
access.
- Access needs
to be set up from within the
practice by one of our team. We
will happily do this for you on
receipt of the application form,
together with appropriate proof
of identification.
- It is
possible to have access for
booking appointments, repeat
medication requests and
confidential notes, without
activating the medical records
link if you prefer.
- There are
additional passwords needed to
access your medical records on
line.
- You can ask
to have on-line access to your
medical record switched off by
us at any time.
Confidentiality
- Is extremely
important. We are assured that
the system we use is extremely
robust - with similar safeguards
and encryption to those used by
major banks.
- This is an
"opt in" system, and nothing
will happen at all unless you
specifically request it.
- As a final
safeguard NO MEDICAL RECORDS ARE
ACCESSIBLE VIA THE NET WITHOUT
AUTHORISATION FROM WITHIN THE
PRACTICE.
- You, however
are responsible for ensuring
that the passwords we issue you
are kept private. You are
advised to be particularly
careful when storing them on
your computer, using auto-fill
options.
- If you
believe that you may have lost
or inadvertently shared your
passwords, your access can be
temporarily suspended via a
telephone call to the practice,
and new ones can be issued via
the system described above.
Teenagers
- We are
particularly keen for teenage
patients to be confident that
anything discussed in the
practice will be kept
confidentially. Prescriptions
for contraceptives are a
particularly sensitive issue for
many teenagers.
- Whilst we are
happy to activate our on-line
system for any patient, we ask
that teenagers aged between 14
and 16, have a 1:1 chat with a
doctor or nurse before this is
done.
- Unless this
has taken place, we will
routinely deactivate on-line
access for all patients on their
14th birthday.
- Requests by
parents to activate the on-line
system for children over 14 will
be declined - we can only accept
written requests from the
teenager concerned.
- The passwords
will only be given to the
teenage patient themselves.
CLICK
HERE to read more about
how to register for Emis Access
online services. |
