‘Call First’ Appointment System
How to book an appointment with your GP from Thursday 12 July 2018
From Thursday 12th July, we will be improving our appointments system and how you book an appointment to see your GP. The aim is to improve access to the GP of your choice and to ensure you have your health care needs managed effectively and efficiently.
When you call the Practice to make an appointment, you will now be asked the following questions:
- Is this a new or ongoing health issue
- A brief description of your symptoms (in confidence)
This will help the appointment staff manage your appointment request effectively, as it might be more appropriate for you to see one of our nurses or another Healthcare professional.
If you need to make an appointment with your doctor, the appointment staff will add your details to your chosen doctor’s telephone consultation list. The doctor will then call you back as soon as possible.
Call First FAQ
Weekend and Evening Appointments FAQ's
Thank you to everyone that helped us to fundraise this trip. We treated over 140 people for malaria, 600 jiggers, ran 7 clinincs and dentist removed 120 teeth.
5 patients who benefitted from your Eye treatment donation of KES 40,000/=. The patients went through a successful Cataract surgery at the Kwale Eye Center clinic. When I spoke to them they could not stop to express their joy of having sight back again.
The funds were used to cover for their, transport, meals & accommodation (for 2days), surgery services and drug treatment. They were all very thankful!
Thank you once again for your generous donation towards their treatment.
Bogus Calls: We have been alerted by a practice whose patient has received persistent phone calls from someone claiming to be from an admin team in the NHS asking for information, this occurs from time to time, so this is a reminder to patients never to give out personal details unless you are sure of who you are speaking to. If you suspect that you have been contacted by a bogus caller, please let us know as soon as possible.
How do I get an NHS Health Check?
You can have an NHS Health Check if you're aged 40-74 and you haven't had a stroke, or don't already have heart disease, diabetes or kidney disease. Please contact reception to book an appointment to get your free health check carried out.
Chlamydia Screening - have you been tested?
Chlamydia is one of the most common sexually transmitted infections (STIs) in the UK.
It's passed on from one person to another through unprotected sex and is particularly common in sexually active teenagers and young adults.
If you live in England, are under 25 and are sexually active, it's recommended that you get tested for chlamydia every year or when you change sexual partner.
Getting tested for chlamydia
Testing for chlamydia is done with a urine test or a swab test. You don't always need a physical examination by a nurse or doctor.
Anyone can get a free and confidential chlamydia test at a sexual health clinic, a genitourinary medicine (GUM) clinic or a GP surgery. Speak with one of our Nurses or ask at Reception for a test pack.
CQC - Overall rating GOOD.
Care Quality Commissioners visited on Tuesday 20th September 2016 to carry out their inspection of Mendip Country Practice.
CQC monitor, inspect and regulate health and social care services. They publish their findings, including ratings to help people choose care. The full final report can be found here.
To see how we compare locally and nationally with other GP practices please click on the National Survey link. National Survey